Our Main Features

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Is your workflow efficiently aligned with your current business initiatives?

Business changes over time and companies evolve. If a workflow doesn’t develop accordingly it can have an adverse effect on productivity.

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Are you confident in your data security structure?

File and folder permissions are setup for a reason. If users change, but the settings remain the same you run the risk of a data breach.

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Has your Engineering Change Order process become stale?

Collaboration is a key benefit of successful data management. An outdated ECO process breaks the feedback loop and can collapse collaboration.

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When was the last time your backup procedure was tested properly?

Years of design data can be lost in an instant. Many users assume their backup systems are fully reliable without knowing for certain. Would you risk your business on an assumption?

We're here to ask the tough questions because we have the solutions.

Contact us today to get a FREE Vault Assessment by one of our Autodesk Vault specialized Application Engineers. We'll get you where you need to be.

“ECAD helped me redefine our Engineering Change Order process to capture data and establish accountability.”  


Why Choose Us

We, at ECAD, take great pride in the experience and knowledge of all of our technical professionals and their ability to provide our customers with the very best technical support. In addition to continuing certifications and training they are constantly searching knowledge base articles, CAD forums, and other sources to help customers solve errors that may occur.

Frontline is an elite group of first responders who work together to provide technical support for all our customers, no matter their location. ECAD’s technical offerings have greatly grown to include custom services and consulting. But there is still a need for help when programs fail. Frontline has one goal and that is to continue to deliver the excellent support we’ve served our customers with for over 30 years.  

Specialized team. Better support.  

Our Client’s Words

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Thomas C.

"ECAD was able to resolve my issue with downloading Revit 2018. Personal and courteous service was greatly appreciated in my hour of need.

Chris W.

"ECAD is a wonderful company to work with. Incredible product knowledge, and amazing response time! They definitely make you feel like they are an extension of your company.

Jeff M.

"The team at ECAD has always done a great job supporting our end users and support staff, and accommodating last minute requests happily and accurately, and always with a smile. Having a phone number to call instead of scheduling with Autodesk is absolutely priceless.

Mike I.

"Top notch tech support and customer centric service. These guys know their stuff and extremely quick on response. Best group of people to work with. I highly recommend them.

Nathaniel E.

"By far the most responsive, knowledgeable, and helpful Autodesk reseller/Support group that I have dealt with. Keep up the great work!

Jeff M.

"The team at ECAD has always done a great job supporting our end users and support staff, and accommodating last minute requests happily and accurately, and always with a smile. The first person that answers when you call is able to provide support, no shuffling and transferring. The Account Managers know the software as any support tech would - fantastic offering! Having a phone number to call instead of scheduling with Autodesk is absolutely priceless.