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Free Support

With an ECAD software subscription, you get more than the industry’s best programs. We also include free, ongoing technical support from our experienced staff—so you always have the resources to finish every project.

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Local Training and Support

Looking for the best way to take your design and program knowledge up a notch? ECAD offers support and training at our seven locations across the country, which means the comprehensive help you need is never far away.

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Leading Industry Software

At ECAD, we’re committed to delivering quality software for solid designs. That’s why we’re constantly surveying the CAD landscape to guarantee our product lines represent the industry’s most up-to-date and effective programs.

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Friendly and Experienced

Programs aren’t the only things we know by name. When it comes to our customers, we look forward to building relationships based on trust, honesty and plain old friendliness—so you feel good about letting us handle all of your software and support needs.

Why Choose Us

We, at ECAD, take great pride in the experience and knowledge of all of our technical professionals and their ability to provide our customers with the very best technical support. In addition to continuing certifications and training they are constantly searching knowledge base articles, CAD forums, and other sources to help customers solve errors that may occur.

Frontline is an elite group of first responders who work together to provide technical support for all our customers, no matter their location. ECAD’s technical offerings have greatly grown to include custom services and consulting. But there is still a need for help when programs fail. Frontline has one goal and that is to continue to deliver the excellent support we’ve served our customers with for over 30 years.  

Specialized team. Better support.  

Our Client’s Words

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Thomas C.

"ECAD was able to resolve my issue with downloading Revit 2018. Personal and courteous service was greatly appreciated in my hour of need.

Chris W.

"ECAD is a wonderful company to work with. Incredible product knowledge, and amazing response time! They definitely make you feel like they are an extension of your company.

Jeff M.

"The team at ECAD has always done a great job supporting our end users and support staff, and accommodating last minute requests happily and accurately, and always with a smile. Having a phone number to call instead of scheduling with Autodesk is absolutely priceless.

Mike I.

"Top notch tech support and customer centric service. These guys know their stuff and extremely quick on response. Best group of people to work with. I highly recommend them.

Nathaniel E.

"By far the most responsive, knowledgeable, and helpful Autodesk reseller/Support group that I have dealt with. Keep up the great work!

Jeff M.

"The team at ECAD has always done a great job supporting our end users and support staff, and accommodating last minute requests happily and accurately, and always with a smile. The first person that answers when you call is able to provide support, no shuffling and transferring. The Account Managers know the software as any support tech would - fantastic offering! Having a phone number to call instead of scheduling with Autodesk is absolutely priceless.